We take your privacy seriously. We follow the procedures set out
in this policy when using your information.
By using this website to give us your information you accept the
terms of and consent to us using your information in accordance with this
policy. We will notify you of any changes to this policy by posting them on the
If you order goods through our website we will collect information
about you including your name contact details and your bank details or credit
or debit card information. We will use this information to deal with your
enquiries, supply the products to you, operate your customer account and
contact you where necessary about your order. We will also store details of
your previous orders.
If you contact us with an enquiry or if you enter a competition or
promotion we will collect your contact details and use them to respond to you.
We may respond by telephone post or email.
The information you provide will be held on a database in the UK
and may be accessed by our staff and by those who provide support services to
us. We may also share it with third parties where necessary to provide services
to you, process payments or fulfil or deliver orders. We may pass aggregate
information on the usage of our website to third parties but this will not
include information that can be used to identify you.
We will send you brochures and other marketing information such as
special offers (by email or post) if you choose to receive them by clicking the
option boxes on the website. We will not share your information with any third
party for marketing purposes without your consent.
We do our best to ensure that all information held relating to you
is kept up-to-date, accurate and complete. However we also rely on you to
notify us if your information requires updating or deleting. We will respond to requests from you to
update or delete your information in an efficient and timely manner.
Unless you have indicated your objection when disclosing your
information to us, our system will issue cookies to your computer when you log
on to the website. Cookies are small amounts of information regarding your
browsing habits which we store on your computer. Cookies make it easier for you
to log on to and use the website during future visits. They also allow us to
monitor website traffic and to personalise the content of the website for you. You may have the ability
to accept or decline cookies. Most web browsers automatically accept cookies,
but if you prefer you may be able to modify your browser settings to decline
all cookies, or to notify you each time a cookie is tendered and permit you to
accept or decline cookies on an individual basis. If you choose to decline
cookies, however, that may hinder the performance of the website. For specific
details about how to configure your browser you should refer to its supplier or
security measures to protect your information from access by unauthorised
persons and against unlawful processing, accidental loss, destruction and
damage. We will retain your information for a reasonable period or as long as
the law requires.
entitled to receive a copy of your personal data and we are entitled to charge
you a fee of £10 for this. You may ask us to make any necessary changes to
ensure that it is accurate and kept up to date.
comments, queries and requests relating to our use of your information are
welcomed and should be addressed to Foxy Lady, Shamrock Quay, William Street,
Southampton, SO14 5QL
023 8033 1093